Home Business Coaching Engage and Grow- Chapter One: Employee Engagement

Engage and Grow- Chapter One: Employee Engagement

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What, exactly, does the term “employee engagement” mean? There are a lot of schools of thought, and everyone seems to have an opinion. The simplest definition of employee engagement, however, is a group of people who are committed to their job and want to be working for your business.

These employees are highly engaged in that they do more than they are expected to do in their position because they are invested/emotionally connected to the business. According to a recent Gallup Poll, only 13 percent of employees are truly engaged in the workplace. That means 87 percent of employees are doing the bare minimum to get by and just keep their jobs. They are not invested in your business, its mission, culture, or growth.

So, how do you turn the tide?

Many business thought leaders like Brad Sugars, CEO and Founder of ActionCOACH, believe that “employees treat customers as well as they are treated. It all starts with leadership.” 


I am a certified Business Coach with ActionCOACH, the World’s #1 Business Coaching Franchise (Entrepreneur Magazine, Jan. 2004 & 2005). I have directed customer service, project management, marketing, sales training and business strategy development functions throughout my career. My business accomplishments include award winning business strategies and business transforming process improvement initiatives. This broad based business development expertise combined with ActionCOACH time proven methods gives me the wherewithal to help clients to significantly strengthen and aggressively grow their businesses. As your coach, I will be working with you in six key areas. The emphasis on each area depends on your needs, the type of business you have, and your goals. The key areas are: 1) Strategy, Planning & Goal Setting 2) Marketing & Business Development 3) Sales & Customer Service 4) Operational Efficiency & Productivity 5) Leadership & Team Building 6) Profitability & Cash Flow My goal is to help small business owners, such as yourself, spend less time working in your business and more time working on your business. In the end, you’ll be spending less total time working and will be making more money. I’d also like to help you put the FUN back in your business and your life.